Contact Us

Contact Us
Have a question, a suggestion, or just want to say hello? We'd love to hear from you! At Shugis, we're here to make your personalized gifting experience exceptional
How to Reach Us: Feel free to drop us an email at
 We're not just an inbox; we're a team of real people excited to assist you
Why Email? Email is our go-to method for communication because it allows us to provide you with the most detailed and personalized assistance. Our team is committed to being responsive, and you can expect a reply within 24 hours
What to Include in Your Email: To help us assist you better, please include the following details in your email
Your Name
Order Number
Detailed Inquiry or Message
Need Urgent Assistance? If your matter requires immediate attention, please mark your email as "URGENT" in the subject line, and we'll prioritize your inquiry
Connect With Us: While we primarily communicate through email, you can also stay updated and connect with us on our social media platforms: Instagram - @shugis_usa
Business Hours: Our virtual doors are always open, and you can reach us via email at any time. While we don't have set business hours, our team works diligently to respond promptly to your inquiries
Thank you for choosing Shugis. We look forward to assisting you and making your personalized gifting experience extraordinary!