Contact Us

Have a question, a suggestion, or just want to say hello? We'd love to hear from you! At Shugis, we're here to make your personalized gifting experience exceptional

How to Reach Us: Feel free to drop us an email at shugiesusa@gmail.com

 We're not just an inbox; we're a team of real people excited to assist you

Why Email? Email is our go-to method for communication because it allows us to provide you with the most detailed and personalized assistance. Our team is committed to being responsive, and you can expect a reply within 24 hours

What to Include in Your Email: To help us assist you better, please include the following details in your email

Your Name

Order Number

Detailed Inquiry or Message

Need Urgent Assistance? If your matter requires immediate attention, please mark your email as "URGENT" in the subject line, and we'll prioritize your inquiry

Connect With Us: While we primarily communicate through email, you can also stay updated and connect with us on our social media platforms: Instagram - @shugis_usa

Business Hours: Our virtual doors are always open, and you can reach us via email at any time. While we don't have set business hours, our team works diligently to respond promptly to your inquiries

Thank you for choosing Shugis. We look forward to assisting you and making your personalized gifting experience extraordinary!